Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
COOKIES:
Our website uses cookies to distinguish you from other users of our website. By accessing our Website, you agreed to use cookies in agreement with our Privacy Policy. We employ cookies to retrieve user details and enhance site functionality. Some of our affiliate/advertising partners may also use cookies.
ORDER PLACEMENT:
To place an order, you are required to provide your name, address, email, and enter your credit/debit card details, including card number, expiry date, and security number. The provision of this information is essential for order processing. Additionally, we request a contact phone number to address any potential issues with your order. On occasions, we may share your contact details with a delivery company for communication purposes. For international orders, a contact number is mandatory for delivery coordination. Following order processing and the issuance of a confirmation, your items will be prepared for dispatch. The order confirmation will feature a unique order number; kindly reference this number in any communication regarding your order. Please note that we retain the right to decline any order at our discretion.
PRICES & PAYMENT:
All prices on the website exclude delivery costs, which will be added to the total amount due. To be eligible to purchase products from our Website you must:
- Provide your real name, phone number, e-mail address, payment details and other requested information
- Be over 18 years of age
- Provide a valid delivery address within the regions we deliver to (see Delivery & Returns policy). Please note that PO box numbers, hotels and accommodation addresses are not acceptable
- Possess a valid credit or debit card issued by a bank acceptable to us
- Confirm that the credit or debit card that is being used is yours.
Validation checks and authorisation by your card issuer are required for all credit/debit cardholders. If your card issuer does not authorise the payment to us, we are not responsible for any delays or non-delivery. When you agree to purchase a product, you grant us permission to share your information with third parties for identity verification and payment authentication. If there is a payment delay, we reserve the right to cancel or suspend any other outstanding orders until the due amounts are settled.
In the unlikely event of a pricing error on any item, we will contact you to rectify the issue. We reserve the right to modify incorrectly priced items after the sale. We may refuse to process any order or service at any time.
Promotional codes can be used on our website checkout only. Only one offer code at a time can be used.
DESCRIPTION:
All products are sold subject to the specific product description. All reasonable care is taken by Casa Rolio to ensure the product details and description are accurate when they are entered on to the system.
The images shown are for illustration purposes only, occasionally the description may not be a true reflection of the goods purchased. Many products are photographed or shown with additional props, these are not included in the sale of the product. Please refer to the product description for relevant information.
Each of our products is carefully crafted by hand in India, which means they may have slight variations in colour and size (around 1-2cm) during the handmade process.
GOVERNING LAW:
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.
CHANGES TO TERMS OF SERVICE:
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
We reserve the right to vary or withdraw these terms from time to time as we see fit.
CASA ROLIO: